FAQs - Maximal Marketing.com

Answers To: Frequently Asked Questions:

Q:  Your Home Page mentions discounted prices for the pleasure of Maximal Marketing Tips subscribers?

A:  Maximal Marketing is a special site for readers of Ernie Mitchell’s Conducting Commerce newspaper column and subscribers to his Maximal Marketing Tips eNewsletter. While we don’t prohibit non readers and subscribers from purchasing, usually, only readers/subscribers know about this site.
 

Q:  Do you ship international?

A:   No. We only ship to the USA and Canada. Our shopping cart automatically calculates real time S&H for both countries.
 

Q:  Why aren’t shipping and handling charges posted in the individual product letters?     

A:  Shipping and handling charges vary depending on your location and how many items you order.  S&H charges are calculated in real time either by our shopping cart for USA and Canadian shipments. This gives our customers the best possible rates. We do not mark up S&H charges.  It is fairer to treat shipping and handling charges the way we do rather than to charge a flat rate for each individual item. 
 

Q:  Can my order be tracked?

A:  Yes. As part of our service we automatically send you a tracking number notification and estimated time of arrival via email. (UPS Only)
  

Q:  How soon will it be before my order is shipped?                         

A:  Most orders are shipped the same day. Maximum is 48 hours
  

Q:  How can I be assured that I will be satisfied with my order?

A:  Everything on this web site is covered by a 60-day satisfaction guaranteed, no questions asked money back guarantee. Less than 2% of our products are returned. In fact, the majority of our customers that put the principles in our products into action come back to us for more products
 

Q:  What is your return policy?

A:  To return products under the terms of our guarantee we request that you send an email to ErnieMitchell@MaximalMarketing.com requesting a returned merchandise authorization number. Please state what you desire to return and approximately when you purchased the item. This “return number procedure” ensures our shipping and receiving department will be aware of an inbound item so your account can be properly credited.  We request that returned items not be marked up or mutilated.
 

Q:  What about returning substandard or flawed product for replacement?

A:  Like guarantee returns, warranty problems seldom happen.  If you receive a flawed product please email ErnieMitchell@MaximalMarketing.com advising us of the problem and we will replace it.
 

Q:  Does Maximal Marketing have an Affiliate Reseller Program?

A:   No.
 

Q:  How is Maximal Marketing connected to Dan Kennedy, Michael Kennedy, Kimble Kennedy Publishing, and Group-M Marketing?

A:  Outside of being an independent marketer/publisher and reseller that has purchased marketing and reprint rights from Kimble Kennedy Publishing and Group-M Marketing for the products in this web site it is not. Neither Maximal Marketing nor owner Ernest W. (Ernie) Mitchell are affiliated with nor an associate or representative of Dan Kennedy or Michael Kimble or any of their companies.

Go Back